Showing posts with label banks. Show all posts
Showing posts with label banks. Show all posts

Thursday, June 30, 2016

BANKS WILL BE USING DETECTIVES TO COLLECT DATA AND PROPERTY INFORMATION OF WILFUL DEFAULTERS

Financial Institutions have decided to use the services of private detectives to collect details and data about willful defaulters to reduce the burden of BAD DEBTS or in banking terminology – NON PERFORMING ASSETS or NPA
NPA-DETECTIVES FOR NPA RAID

Burgeoning cases of non-performing assets (NPAs) and piling loan frauds have led banks to private detectives for conducting 'undercover' operations to unearth hidden data against defaulters who have cheated them of crores of rupees before vanishing into thin air. 

 
          As per official records, a number of banks have sought empanelment of detective agencies with their assets recovery divisions to not only "locate the missing/absconding NPA defaulter" but also to "ascertain their present occupation, income streams among others". 

          A large public sector bank recently sought help to tackle the NPA menace and wants private sleuths to "unearth uncharged properties of the defaulter for recovery action with the help of documentary evidences". 

          "We have been helping the banks on these issues for quite a few years now but this time there is pressure on them to catch not only the small but also the big fish. Private detective agencies are working on thousands of such cases across the country. In order to ensure that the banks get vital information on defaulters and absconders, our agents are conducting undercover operations as we cannot go and just knock on the doors to obtain such information in these cases," chairman of the Association of Private Detectives of India (APDI) Kunwar Vikram Singh told PTI. 

          He said despite the job requiring special skills to conduct covert operations, the APDI's collective success rate in tracing bank defaulters has been as much as 90. He said absconders and fraudsters many a time exist "right under the nose" but under a changed identity. 

Singh said his detective firm Lancers Private Limited is at present working with banks like SBI, Bank of India and Bank of Patiala on such cases, many of which have come to it in the recent past. 

          A banker at a leading lending institution said a number of banks have sought help of the APDI in this regard in the recent past. 

          "The banks are up against some of the smartest brains when it comes to non-payment of loans and huge defaults. There is not much staff with any of us to physically get information against such entities and hence private detectives hold the key to this problem. It is ensured that when we bring on board a detective agency we enter into a confidentiality agreement with them called the NDA (Non-Disclosure Agreement) which mandates that such snoop information about the defaulter will be protected from any public disclosure," he said. As per a fee chart prepared by a leading bank, it will pay Rs 7,500 (in a single case) to the snoop agency for providing data about people connected to the defaulter like the borrower, guarantor or director of the firm. 

          Banks have also sought from these agencies, as per the scope of work agreement, some non-traditional sources of information against the defaulters. 

KNOWLEDGE=POWER 

          Detectives also need to "ascertain latest information about their present address, occupation, businesses, income streams, details of all their assets, their location, whether in India or abroad, and value and ownership related information." Government investigative agencies like police, CBI, Income Tax department or the Enforcement Directorate have their limitations. Banks also have manpower issues in their special debt recovery units. Getting private detectives on board will surely get us the desired results as past experiences have not been bad in this domain, a banker said.

Friday, November 14, 2014

RESERVE BANK OF INDIA`S GUIDE TO PREVENT CHEQUE FRAUDS

BI/2014-15/303
DCBR.CO.BPD.(PCB). Cir No 2/12.05.001/2014-15
November 13, 2014
The Chief Executive Officer
All Primary (Urban) Co-operative Banks
Dear Sir / Madam,
Cheque related fraud cases – preventive measures

The rise in the number of cheque related fraud cases is a matter of serious concern. It is evident that many of such frauds could have been avoided had due diligence been observed at the time of handling and/or processing the cheques and monitoring newly opened accounts. Primary (Urban) Co-operative Banks (UCBs) are, therefore, advised to review and strengthen the controls in the cheque presenting/passing and account monitoring processes and to ensure that all procedural guidelines including preventive measures are followed meticulously by the dealing staff/officials. Given below are some of the preventive measures UCBs may follow in this regard. The list is only indicative.

I.        Ensuring the use of 100% CTS – 2010 compliant cheques.

II.        Strengthening the infrastructure at the cheque handling Service Branches and bestowing special attention on the quality of equipment and personnel posted for CTS based clearing, so that it is not merely a mechanical process.

III.        Ensuring that the beneficiary is KYC compliant so that the bank has recourse to him/her as long as he/she remains a customer of the bank.

IV.        Examination under UV lamp for all cheques beyond a threshold of say, Rs.2 lakh.

V.        Checking at multiple levels, of cheques above a threshold of say, Rs. 5 lakh.

VI.        Close monitoring of credits and debits in newly opened transaction accounts based on risk categorization.

VII.        Sending an SMS alert to payer/drawer when cheques are received in clearing.
The threshold limits mentioned above can be reduced or increased at a later stage with the approval of the Board depending on the volume of cheques handled by the UCBs or it’s risk appetite.

2. In addition to the above, UCBs may consider the following preventive measures for dealing with suspicious or large value cheques (in relation to an account’s normal level of operations):

a) Alerting the customer by a phone call and getting the confirmation from the payer/drawer.

b) Contacting base branch in case of non-home cheques.
The above may be resorted to selectively if not found feasible to be implemented systematically.

3. It has been reported that in some cases even though the original cheques were in the custody of the customer, cheques with the same series had been presented and encashed by fraudsters. In this connection, UCBs are advised to take appropriate precautionary measures to ensure that the confidential information viz., customer name / account number / signature, cheque serial numbers and other related information are neither compromised nor misused either from the bank or from the vendors’ (printers, couriers etc.) side. Due care and secure handling is also to be exercised in the movement of cheques from the time they are tendered over the counters or dropped in the collection boxes by customers.

Yours faithfully
(Suma Varma)
Chief General Manager


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