BOOK YOUR RAILWAY
TICKETS ONLINE NOW IN
www.indianrailways.gov.in
“The Indian Railway
web Portal” - Launched for the Benefit of Multiple Rail users.
a). Single Window web Interface -
b). E-Ticket on Mobile Phone now Possible
through new Web Portal Facilitating Travel by Merely Displaying SMS Without
Ticket Printout
c). No Travel Agents Allowed to use New Web
Portal to Facilitate Convenient Booking by Normal Passengers
In a milestone measure undertaken by
Ministry of Railways for the benefit of
rail users, a comprehensive Indian
Railway Web Portal with the URL
www.indianrailways.gov.in has been launched with a view to
consolidate all the services and information onto a single window web-interface
for the public. This comprehensive
omnibus single window web interface will be for the entire Rail User community
of India whether they are Passenger Service, Freight Service or Parcel Service
Customers.
Indian Railway Web Portal has following components:
1.
Hosting the existing websites of Railway Board, all the Zonal Railways, Production
Units onto the portal.
2. Creation
of uniform Web address system of all the Railway Websites
3. Tracking
facility for freight trains running and Parcels status by customers
4. Journey
planner with user-friendly functionalities.
5. E-ticket
functionality dedicated for normal passengers.
6. Facility
to book retiring rooms for any station.
7. Mobile
phone based ticket booking in which passenger need not print his/her ticket but
carry the display ticket sent to his/her mobile phone through SMS.
8. Web
and SMS based Complaints and Suggestions Management System for all Railway
customers
The e-ticketing module of the Indian
Railway Web Portal is expected be the most sought after facility by the normal
passenger. The e-ticketing operations
of IRCTC on its website shall also continue in parallel. In the additional
facility of e-ticketing provided by IR Web Portal, no travel agents have been
allowed so that normal passengers can have ease of booking during peak hours.
The Portal will broadly provide e-ticketing on the
Internet (booking and cancellation) and e-ticketing on mobile
phone (booking and cancellation).
Individual users choosing to use the e-ticketing facility
shall be required to register himself/herself for the first time for this
purpose after submitting the mandatory details and shall be provided a unique
user ID. This registration will be free
of charge. Thereafter he can avail the
services of Booking and Cancellation of e-tickets. He can take a printout of the e-ticket which
is known as Electronic Reservation
Slip (ERS).
Individual users desirous of utilizing the facility of
booking e-ticket on mobile phone ( which is being named as m-ticket), having requisite internet facility can do so by
downloading the mobile ticketing application on the mobile phone from the IR
Portal, using the URL sent in SMS. On
completion of booking and payment formalities, a SMS containing the ticket
details will be sent to user which is referred to as Mobile Reservation Message – (MRM). The cost of MRM from IR Web Portal shall be
borne by Indian Railways. Such
passengers need not require to carry a print out of the ticket and instead
display the SMS (namely MRM). Similarly
a Screen-shot of the e-ticket displayed through laptops/palmtops (referred as Virtual Reservation Message – VRM)
will also be construed as e-ticket and such passenger also need not take a
print out of the e-ticket and instead display the Screen-shot on their
laptops/palmtops.
It is mandatory that at least one passenger booked on the
e-ticket/m-ticket carry at least one of the following eight proofs of identity
(in original ) :
Ø Voter Photo
Identity Card issued by Election Commission of India.
Ø Passport.
Ø PAN Card issued by
Income Tax Department.
Ø Driving License
issued by RTO.
Ø Photo Identity card
issued by Central/State Government.
Ø Student Identity
Card with photograph issued by recognized school/college for their students.
Ø Nationalized Bank
Passbook with photograph.
Ø Credit Cards issued
by Banks with laminated photograph
ERS/MRM/VRM along with any one of the eight prescribed ID proofs in
original and the indication of the passenger(s)’ name(s) in the Reservation
Chart will entitle the passenger(s) to travel.
ERS/MRM/VRM along with one of the eight prescribed proofs of Identity in
original will also authorize the passenger to enter the platform on the day of
journey and he/she will not be required to purchase platform ticket. ERS/MRM along with original ID proof will be
required to be produced on demand by Ticket Checking Staff on the platform.
The facility of booking e-tickets through IR Web Portal will be
available from 00.30 hours to 23.30
hours daily. The booking for a
particular train shall be permitted up to the time of preparation of
reservation charts.
A maximum of
eight PNRs per user ID per month shall be permissible. The passengers can book seats/berths on the
e-ticket on the web portal against General quota/Tatkal quota/Ladies
quota/Senior Citizen Quota. No
concessions, except Senior Citizen concession, will be allowed on
e-tickets. No Group Booking shall be
permissible on e-ticketing through Indian Railway Web Portal.
The service
charges levied by the Railways will be Rs. 5/- per ticket for Sleeper Class
(SL) and Second Sitting (2S) classes and Rs. 10/- per ticket for all other
Reserved Classes.
The detailed
procedure of cancellation and refund has also been mentioned in the IR Web
Portal.
The detailed commercial circular of Ministry of Railway on
this introduction of e-ticketing and ticketing through mobile phone on IR Web
Portal can be seen in
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