RBI/2014-15/343
DGBA.GAD.H- 2529/45.01.001/2014-15
December 9, 2014
The Chairman/Chief Executive Officer
All agency banks
Dear Sir
Introduction of Digital Life Certificates
for Pensioners
As per the present scheme for payment of
government pension, pensioners are required to furnish a life certificate
in November every year to the bank concerned for continued receipt of
pension without interruption. Even though this requirement has been liberalised
to enable pensioners to submit their life certificate at any branch of the
pension disbursing bank, several pensioners find it difficult to submit the
certificates in time for various reasons.
2. In order to alleviate the hardship
caused to pensioners, the Government of India has since launched “Jeevan
Pramaan”, a digital life certificate based on Aadhaar Biometric
Authentication, aimed at further simplifying the process of submission of
life certificate and facilitating accuracy and timeliness in disbursal of
pensions. In order to facilitate implementation of Jeevan Pramaan, a web
portal (jeevanpramaan.gov.in) was launched by the Hon’ble Prime Minister on November 10, 2014. Copy
of a brochure on Jeevan Pramaan brought out by the Ministry of
Communications and Information Technology of the Government of India,
explaining the details of the scheme and its benefits, is enclosed for your information.
3. To facilitate introduction of Jeevan
Pramaan, the Central Pension Accounting Office, Ministry of Finance,
Government of India (CPAO) has amended the Scheme of Payment of Pensions to
Central Government Civil Pensioners. A copy of the relative Office
Memorandum dated November 14, 2014, issued by the CPAO, enclosing
Correction Slip no. 22 dated November 10, 2014, and the process for getting
digital life certificates by the pensioners, is attached. Copies of the
memorandum has already been sent by CPAO to all banks and to the
governments of all States and Union Territories. Similar amendments to
their respective pension regulations have also been made by different
Central Government Ministries (e.g., Ministry of Railways and Department of
Posts). The Indian Banks Association has also issued a circular dated
November 22, 2014, in this regard to their member banks.
4. Once fully implemented, agency bank
branches will be able to obtain information about the digital life
certificate of their pensioner customers by logging on to the website of
Jeevan Pramaan and searching for the certificate or by downloading through
their Core Banking Systems. Pensioners will also be able to forward to
their bank branches the relative link to their digital life certificate by
email/sms.
5. All agency banks disbursing government
pension may take necessary action to implement and benefit from the scheme
and issue necessary instructions to all their branches concerned and
dealing staff. Banks may, in addition, work towards creating awareness
about this facility among their pensioner customers through their branches,
websites and other means. Banks may also suitably amend the FAQs on pension
payments posted on their websites, and provide a link to the website of
Jeevan Pramaan.
Yours faithfully
(G. Sreekumar)
Chief General Manager
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